Privacy policy
Last updated: March 6, 2025 (the “Effective Date”)
This Privacy Policy describes how New York City FC II Shop collects, uses, and discloses your personal information when you visit the site or make a purchase from xzp5md-w0.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Further, This Privacy Policy incorporates the Major League Soccer (“MLS”) Privacy Policy. In the event of a conflict between terms, the MLS Privacy Policy shall control.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
The Site may update this Privacy Policy from time to time, without notice to you, including to reflect changes to practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, the Site collects and may have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that the Site collects and uses varies depending on how you interact with us.
In addition to the specific uses set out below, the Site may use information collected about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of Site users or others.
What Personal Information We Collect
The types of personal information the Site obtains about you depends on how you interact with the Site and use the Services. The term "personal information" refers to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information that is collected.
Information We Collect Directly from You
Information that you directly submit to the Site through the Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with the Site, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
The Site may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, the Site may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use the Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, the Site may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support the Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit the Site, open or click on emails we send you, or interact with the Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information the Site obtains from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How the Site Uses Your Personal Information
- Providing Products and Services. The Site may use your personal information to provide you with the Services in order to perform a contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. The Site may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. The Site may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on the Site and other websites.
- Security and Fraud Prevention. The Site may use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. It is recommended that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact Shopify immediately.
- Communicating with You and Service Improvement. The Site may use your personal information to provide you with customer support and improve the Services. This is in the Site's legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain the business relationship with you
Cookies
Like many websites, the Site uses Cookies. For specific information about the Cookies that are used related to powering the Site with Shopify, see https://www.shopify.com/legal/cookies. Cookies are used to power and improve the Site and the Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in the legitimate interests to administer, improve and optimize the Services). The Site may also permit third parties and services providers to use Cookies on the Site to better tailor the services, products and advertising on the Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how the Site shares information with third parties such as advertising partners.
The Site also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify the Site of your preference through GPC, the Site will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if the Site is able to associate the device sending the signal to a Shopify account, the Site will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, the Site does not recognize other “Do Not Track” signals that may be sent from your web browser or device.
How We Disclose Personal Information
In certain circumstances, the Site may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on the Site’s behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you. The business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to the disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With affiliates or otherwise within the Site’s corporate group, in the legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, rights, and the rights of users or others.
Shopify may have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
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Category |
Categories of Recipients |
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The Site does not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
The Site may have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
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Category of Personal Information |
Categories of Recipients |
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· Identifiers such as name, e-mail address and phone number |
· Business and marketing partners |
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· Commercial information such as records of products or services purchased |
· Business and marketing partners |
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· Usage Data |
· Business and marketing partners |
Third Party Websites and Links
The Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by the Site, you should review their privacy and security policies and other terms and conditions. The Site does not guarantee and is not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The Site's inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and the Site does not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact the Site using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, the Site does not have actual knowledge that it “shares” or “sells” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and the Site cannot guarantee “perfect security.” In addition, any information you send may not be secure while in transit. It is recommended that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, may be declined as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that the Site holds about you, including details relating to the ways in which the Site uses and shares your information.
- Right to Delete: You may have a right to request that the Site deletes personal information it maintains about you.
- Right to Correct: You may have a right to request that the Site corrects inaccurate personal information the Site maintains about you.
- Right of Portability: You may have a right to receive a copy of the personal information the Site holds about you and to request that the Site transfers it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask the Site to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where the Site relies on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal a decision if the Site declines to process your request. You can do so by replying directly to the denial.
- Managing Communication Preferences: You may receive promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in the emails to you. If you opt out, the Site may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Site or by contacting the Site using the contact details provided below.
The Site will not discriminate against you for exercising any of these rights. The Site may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, it will be required that the agent provide proof you have authorized them to act on your behalf, and the Site may need you to verify your identity directly with the Site. The Site will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how your personal information is processed, please contact the Site using the contact details provided below. If you are not satisfied with the response to your complaint, depending on where you live you may have the right to appeal the decision by contacting the Site using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that the Site may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If the Site transfers your personal information out of Europe, the Site will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about these privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at nycfciishop@nycfc.com.